Privacy Policy

Privacy Policy

Last Updated: 05-08-2024

At GemsBazzar, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

1. What Personal Information We Collect

We may collect the following types of personal information from you:

  • Personal Identification Information: Name, email address, phone number, shipping address, billing address, and payment information.
  • Account Information: Username, password, and account preferences when you create an account on our website.
  • Purchase Information: Details about the products you purchase, your order history, and payment details.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, device information, pages visited, and the time and date of your visit.
  • Communication Information: Any correspondence you send to us, such as emails, feedback, or inquiries.

2. How We Collect Information

We collect personal information in the following ways:

  • Directly from You: When you create an account, place an order, sign up for our newsletter, or contact us directly.
  • Automatically: When you interact with our website, certain information is collected automatically through cookies, web beacons, and similar technologies. This includes your IP address, browsing behavior, and device information.
  • Third-Party Sources: We may receive information about you from third-party services, such as payment processors or social media platforms, if you choose to link your account with them.

3. How We Use Collected Information

We use the information we collect to:

  • Process Orders: To process, fulfill, and deliver your orders, including sending you order confirmations and shipping updates.
  • Manage Your Account: To create and manage your account, provide you with customer support, and communicate with you about your account.
  • Improve Our Services: To analyze website usage and improve our products, services, and website performance.
  • Personalize Your Experience: To tailor our communications and product recommendations to your interests and preferences.
  • Marketing Communications: To send you newsletters, promotions, and updates about our products and services. You can opt-out of marketing communications at any time.
  • Legal Compliance: To comply with legal obligations, such as tax reporting or responding to lawful requests by public authorities.

4. How We Keep Information Safe

We implement a variety of security measures to protect your personal information:

  • Encryption: Sensitive data, such as payment information, is encrypted during transmission using SSL (Secure Socket Layer) technology.
  • Access Controls: Access to your personal information is restricted to authorized personnel only, who are required to keep the information confidential.
  • Data Storage: Your data is stored on secure servers, and we regularly review our data storage practices to ensure the safety of your information.
  • Regular Security Audits: We conduct regular security audits and updates to protect against unauthorized access, data breaches, and other potential security threats.

5. Information Sharing with Third Parties

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, delivering orders, or conducting business operations. These providers are required to protect your information and use it only for the services they provide to us.
  • Legal Compliance: We may disclose your information if required by law, regulation, or in response to a valid legal request, such as a subpoena, court order, or government investigation.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner.

6. Your Rights and Choices

  • Access and Update: You have the right to access, correct, or update your personal information at any time by logging into your account or contacting us directly.
  • Data Deletion: You may request the deletion of your personal information from our systems, subject to any legal obligations we may have.
  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us directly.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. For more information, please refer to our [Cookie Policy].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date at the top will be updated accordingly. Your continued use of our website after any changes signifies your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Phone: +91 9782166205
Address: 1356, Pitaliyo Ka Rasta, Johari Bazar Rd, near National Handloom, Johri Bazar, Jaipur, Rajasthan 302003.

Thank you for trusting GemsBazzar with your personal information. We are committed to protecting your privacy and providing you with a secure shopping experience.